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Terms of Service

Last Updated: May 21, 2026

IMPORTANT: READ BEFORE BOOKING

By booking a session or purchasing any service from High Quality Studios, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. ALL SALES ARE FINAL.

1Acceptance of Terms

Welcome to High Quality Studios ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and any related applications (collectively, the "Services").

By accessing or using our Services, making a booking, or purchasing any products or services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

We reserve the right to modify these Terms at any time. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

2Services Description

High Quality Studios provides professional recording studio services including but not limited to:

  • Recording sessions (audio and video)
  • Mixing and mastering services
  • Beat production and sales
  • Live streaming services
  • Visual production and content creation
  • Engineering services

NO REFUND POLICY

⚠️ ALL SALES ARE FINAL. NO REFUNDS ONCE SERVICES ARE RENDERED OR DIGITAL FILES ARE DELIVERED.

By completing a booking or purchase, you expressly acknowledge and agree that:

  • No Refunds for Completed Sessions: Once a recording session has begun or been completed, no refunds will be issued under any circumstances.
  • No Refunds for Digital Deliverables: Once any digital files, beats, mixes, masters, or other digital content have been delivered or made available for download, the sale is final and non-refundable.
  • No Refunds for Deposits: All deposits are non-refundable and serve to secure your booking time slot.
  • No Refunds for No-Shows: If you fail to appear for your scheduled session without proper cancellation notice (minimum 24 hours), you forfeit your entire payment.
  • No Refunds for Dissatisfaction: Subjective dissatisfaction with the creative outcome does not entitle you to a refund. Our engineers provide professional services to the best of their abilities.

Chargeback & Dispute Policy

⚠️ CHARGEBACKS ARE CONSIDERED FRAUDULENT ACTIVITY AND WILL BE CONTESTED

By making a purchase, you agree to the following chargeback and dispute terms:

  • Prohibited Chargebacks: Filing a chargeback or payment dispute after receiving services or digital files constitutes a breach of this agreement and may be considered fraud.
  • Evidence Retention: We maintain comprehensive records of all transactions, communications, session logs, file deliveries, and signed agreements. All chargebacks will be contested with full documentation.
  • Collection Actions: In the event of a successful fraudulent chargeback, we reserve the right to pursue collection of the owed amount plus any associated fees, including but not limited to chargeback fees, legal fees, and collection costs.
  • Service Suspension: Any client who initiates a chargeback will be permanently banned from all future services and may be reported to fraud prevention databases.
  • Legal Action: We reserve the right to pursue legal action for fraudulent chargebacks, including claims for the original amount, consequential damages, and attorney's fees.

Dispute Resolution: If you have any issues with your purchase, please contact us directly atsupport@hqstu.com before contacting your payment provider. We are committed to resolving legitimate concerns professionally.

Booking & Cancellation Policy

Booking Requirements:

  • A deposit is required to secure all bookings
  • Remaining balance is due at the start of your session
  • Valid identification may be required at check-in

Cancellation Terms:

  • 24+ Hours Notice: Session may be rescheduled one time (subject to availability). Deposit is non-refundable but may be applied to rescheduled session.
  • Less than 24 Hours Notice: Full payment is forfeited. No rescheduling.
  • No-Show: Full payment is forfeited. Client will be flagged for future bookings.

Late Arrivals:

  • Sessions begin at the scheduled time regardless of your arrival
  • Late arrivals do not extend your session time
  • Arrivals more than 30 minutes late may result in session cancellation with no refund

6Payment Terms

  • All prices are in US Dollars (USD) unless otherwise specified
  • Payment is processed securely through Stripe
  • By providing payment information, you authorize us to charge the agreed-upon amount
  • Additional services requested during a session will be charged at current rates
  • Promotional discounts cannot be combined and are subject to terms

6aSMS / Text Messaging Consent

By providing your mobile phone number on our booking form and agreeing to these Terms, you expressly consent to receive recurring transactional text messages from High Quality Studios LLC, including:

  • Booking confirmation after payment
  • Booking approval or decline notices from your assigned engineer
  • Appointment reminders 24 hours and 3 hours before each session
  • Occasional promotional offers to past customers (e.g., deals, specials)

Message frequency varies based on your booking activity, typically 2–6 messages per booking. Message and data rates may apply depending on your mobile carrier.

Opt out at any time by replying STOP to any text from us. To resume messages, reply START. For help, reply HELP or email trapspade@hqstu.com.

We do not share, sell, rent, or lease your phone number or SMS opt-in data to any third party for marketing purposes. Mobile carriers (T-Mobile, Verizon, AT&T, etc.) are not liable for delayed or undelivered messages. Full SMS terms are in our Privacy Policy.

7Intellectual Property & Ownership

Client Content: You retain ownership of your original creative content (lyrics, melodies, compositions) that you bring to sessions.

Studio-Produced Content: Ownership of beats, instrumentals, and production elements created by High Quality Studios engineers depends on the specific licensing agreement purchased.

Work Product: Upon full payment, you receive a license to use the recorded and mixed/mastered files according to the terms of your service agreement.

Portfolio Rights: High Quality Studios reserves the right to use portions of sessions for promotional purposes, portfolio demonstration, and social media content unless otherwise agreed in writing.

8Studio Rules & Conduct

  • No illegal substances or activities on premises
  • Limited guests allowed (typically 2-3 per session unless otherwise arranged)
  • No weapons of any kind
  • Respect studio equipment - damage will be charged to the client
  • No recording of studio premises or staff without permission
  • Maintain professional and respectful conduct at all times

Violation of studio rules may result in immediate session termination without refund and permanent ban from services.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • High Quality Studios shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount paid for the specific service in question
  • We are not responsible for any lost revenue, lost profits, or lost opportunities resulting from the use or inability to use our services
  • We are not liable for equipment failure, technical difficulties, or circumstances beyond our reasonable control
  • Client is responsible for backing up their own files - we are not liable for data loss

10Indemnification

You agree to indemnify, defend, and hold harmless High Quality Studios, its owners, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of third parties
  • Any content you provide or create during sessions
  • Any fraudulent chargeback or payment dispute

11Dispute Resolution & Governing Law

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Jurisdiction: Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New York, NY.

Informal Resolution: Before filing any formal legal claim, you agree to first contact us to attempt to resolve the dispute informally.

12Contact Information

For questions about these Terms of Service, please contact us:

High Quality Studios

Email: support@hqstu.com

Website: hqstu.com

Acknowledgment of Agreement

By using our services, making a booking, or completing a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including the No Refund Policy and Chargeback Policy stated herein.

YOUR USE OF OUR SERVICES CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS.

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